Privacy Policy
PushBell is serious about the security and privacy of our users. PushBell is committed to maintain
the privacy, integrity and security of any personal information about our users.
This Privacy Policy ("Policy") explains how we protect personal information we collect in
connection with your use of the Service and how we use and in some cases disclose that information.
"Personal information" for purposes of this Policy means information that identifies you, such as your name
or e-mail address. This Policy is subject to the provisions our Terms of Service, which are incorporated by
reference.
What Personal Information We Collect
When you use PushBell, you send pieces of data to PushBell; this can be a name, an e-mail
address, or information relating to your appointment. When you sign up for a PushBell User Account from our
mobile app, you are required to provide an e-mail address (which will be used as your login ID) and to
create an account password (collectively the "Registration Information"). Other data is generated implicitly
by your use of PushBell, e.g. log data. We use this information for internal analytical purposes to improve
the product for you. Furthermore, we employ other companies to perform tasks on our behalf and may need to
share this information with them to provide services to you. We do not sell your data to third parties.
While using the Service, the PushBell app will routinely synchronize your notification data
with PushBell servers. These requests sent from your PushBell device client app include information that
identify your device operating system version, your device hardware manufacturer and model number.
PushBell records certain requests and transactions in log files. This log data is used for
troubleshooting, statistics, analytics, quality assurance, and to monitor system security and can be
analyzed to that end. PushBell can publish anonymous statistics under the condition that no personally
identifiable information can be derived from such statistics.
PushBell also uses Google Analytics and Google Firebase Analytics (for iOS and Android apps) to
compile usage statistics. These services are provided by Google, Inc., respectively. Their privacy policies
can be found at https://www.google.com/privacy and https://firebase.google.com/terms.
PushBell works with Crashlytics,
Inc (“Crashlytics”) to report any bug affecting our iOS and Android Apps. Crashlytics’ software is built
into our iOS app and Android app. If either app crashes during normal use, the app will send certain
information about the incident to Crashlytics as applicable. This information consists of the device type,
OS version and certain hardware information about your mobile device, and the time of the crash, the state
of the application at the time of the crash, and stack traces. Read more at https://firebase.google.com/terms/ to review
Crashlytics’ privacy policy.
How We Use Personal Information
PushBell uses your personal information to:
- Provide you with the Service
- Analyze the Service usage and improve the Service
- Perform internal market research, project planning, troubleshooting problems, and to detect and protect
against error, fraud or other criminal activity
Inactive Accounts
PushBell can delete user accounts if they remain inactive (i.e. not accessed) for 1 year or
longer.
Transfer of Personal Data Abroad
We are entitled to transfer your Personal Data abroad, including to third party companies
(designated service providers) insofar as this is expedient for the Data Processing described in this
Privacy Statement.
Sharing Personal Information
PushBell uses personal information according to the Terms of Service and this Privacy Policy.
PushBell may share personal information with other companies or individuals only in the following limited
circumstances: (i) PushBell has your consent; (ii) PushBell has good faith that there is a legal obligation
to share the data; (iii) PushBell needs to access or share the data to protect the security of the service
or of others users’ data; (iv) PushBell needs to access or share the data to protect PushBell’s rights and
property or to enforce the Terms of Service.
Data Retention
We shall only retain your data for as long as is legally necessary or in accordance with the
purpose for which they were processed. If we carry out analyses, we shall store your data until the analysis
has been concluded. If we store your data on the basis of a contractual relationship with you, these data
will remain stored for at least the duration of the contractual relationship and at most for the duration of
the limitation periods within which any claims may be brought by or against us, or for the duration of
statutory or contractual duties of retention.
Legal Basis
We shall only process your Personal Data in accordance with principles of data protection and
if there is a legal basis to do so. If in furtherance of the establishment or implementation of our
contract, it shall serve as the legal basis. Otherwise, we have an interest in continuously improving our
Offers, adjusting our Offers in line with your needs and showing you advertising that may be of interest to
you. This is necessary in order to develop our Offers further, as well as to be able to finance and
guarantee the security of our Offers. We act on the presumption that our interests are predominant. If you
have consented to data Processing, this consent will apply.
Right of Erasure
In accordance with applicable European legislation you can delete your account and the
notification data from the system.
Contact Person
If you have questions regarding data protection, need information or want your data to be
deleted please contact us.
Changes
PushBell reserves the right to update this Privacy Policy at any time. The most current version
of this policy is available here.
This privacy policy last updated on July 2, 2024.